Survey

Hi, I’m Leonard, and I’m working on untitled project that was inspired by my wife’s 25-year career as a 911 dispatcher and supervisor in North Texas. Having supported her through the challenges of shift work, mandates, and the emotional toll of the job, I know firsthand how this career impacts not just dispatchers but their families as well.

This survey is completely anonymous—no personal or identifying information will be collected. My goal is to gather real-world insights into the lives of 911 professionals, covering everything from demographics and pay to relationships and work-life balance. Once I’ve gathered a solid sample size, I’ll share the compiled metrics here, giving everyone a clearer picture of the trends and realities within the field. Your input is invaluable, and I truly appreciate your time in helping bring this project to life.

Demographics

What age group do you belong to?*

What age group do you belong to?*

What is your gender?*

What is your gender?*

What is your highest level of education?*

What is your highest level of education?*

How tall are you?*

How tall are you?*

What is your weight?*

What is your weight?*

What is your race/ethnicity?*

What is your race/ethnicity?*

What is the ZIP code of your primary workplace?*

What is the ZIP code of your primary workplace?*

Marriage

Are you or have you been married?*

Are you or have you been married?*

How many times have you been married?

How many times have you been married?

How many times have your spouse been married?

How many times have your spouse been married?

Is your spouse in law enforcement?

Is your spouse in law enforcement?

If you have been divorced, did any of your ex-spouses work in law enforcement?

If you have been divorced, did any of your ex-spouses work in law enforcement?

Employment
Tell us about your job.

How long have you been in the 911 Telecommunications field?*

How long have you been in the 911 Telecommunications field?*

*Please answer with just the number of years.

How do you see your future in the 911 Telecommunications field?*

How do you see your future in the 911 Telecommunications field?*

Do you feel your agency supports you and your co-workers?*

Do you feel your agency supports you and your co-workers?*

Is your department currently understaffed?*

Is your department currently understaffed?*

Does your agency have enough budgeted funds to support training, equipment, and personnel?*

Does your agency have enough budgeted funds to support training, equipment, and personnel?*

Your Role
*Please select the closet match.

What is your Title?*

What is your Title?*

*Please select the closest match.

Supervisory & Management Roles

Supervisory & Management Roles

*Fill out if applicable.

Specialized & Support Roles

Specialized & Support Roles

*Fill out if applicable.

What is your annual Salary*

What is your annual Salary*

What is your Hourly Pay?*

What is your Hourly Pay?*

*Fill out if applicable.

Civilian Interactions

On average, what percentage of civilian interactions end with the civilian being disrespectful, rude, hateful, or belligerent?

On average, what percentage of civilian interactions end with the civilian being disrespectful, rude, hateful, or belligerent?

How would you classify the majority of civilians you interact act with?

How would you classify the majority of civilians you interact act with?

*Regardless of it is a call for 911, non-emergency, etc.

Email
If you would like to sign up for possible future correspondence.

Please enter your email

Please enter your email

*Not required.

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